1. Introduction
These Terms and Conditions govern your use of the GroLayer website and the services we provide, including business consultancy, systems and SOP development, automation, ready-to-deploy software and custom software development. By using this website or engaging our services, you agree to these terms. Last updated: September 2026.
2. Our Services
We provide business consultancy and technology services. The specific scope, deliverables, timelines and fees for any engagement are set out in a separate written proposal, quotation or agreement, which takes precedence over these general terms where they differ.
3. Quotations, Demos and Pricing
Product information and demo requests on this website are invitations to enquire and do not constitute a binding offer. Prices are confirmed in writing in a proposal or quotation and are exclusive of applicable taxes unless stated otherwise.
4. Payments
Fees, payment schedules and applicable taxes are defined in the relevant proposal or agreement. Unless agreed otherwise in writing, invoices are payable within the period stated on the invoice. Work may be paused on overdue accounts.
5. Client Responsibilities
Successful delivery depends on your cooperation. You agree to provide accurate information, timely access to systems, data and staff required for the engagement, and to hold the necessary rights and licences for any material you supply to us.
6. Intellectual Property
All content on this website, including text, graphics, logos and the GroLayer brand, is our property or licensed to us and may not be copied or reused without permission. Ownership and licensing of software and deliverables produced for a client are governed by the relevant engagement agreement; our pre-existing tools, frameworks and know-how remain our property.
7. Confidentiality
Each party agrees to keep the other's confidential business information private and to use it only for the purposes of the engagement.
8. Third-Party Software and Services
Our solutions may include third-party software, APIs or hosting (for example messaging platforms, payment gateways and cloud providers). Those components are subject to their own terms, pricing and availability, and we are not responsible for their acts or omissions.
9. Warranties and Limitation of Liability
We provide our services with reasonable skill and care. Except as expressly stated in a signed agreement, services and this website are provided on an "as is" basis without further warranties. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including loss of profit, revenue or data, and our total liability for any claim is limited to the fees paid for the specific engagement giving rise to the claim.
10. Support and Availability
Support scope and response times, where applicable, are defined in the engagement or support agreement. We aim to keep this website available at all times but do not guarantee uninterrupted access.
11. Termination
Either party may terminate an engagement in line with the notice terms of the relevant agreement. Fees for work completed up to the termination date remain payable.
12. Governing Law
These terms are governed by the laws of India, and the courts of Mumbai, Maharashtra shall have jurisdiction over any dispute arising from them.
13. Changes to These Terms
We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
14. Contact Us
GroLayer
A53, R2/R3, Sushila Baug CHS, Swami Vivekanand Rd, Santacruz (West), Mumbai, Maharashtra 400054, India
Email: enquire@grolayer.com
Phone: +91 8652344678