1. Introduction
This Privacy Policy explains how GroLayer ("we", "us", "our") collects, uses and protects information when you visit our website, contact us, or use our consultancy, automation and software services. Last updated: September 2026.
2. Information We Collect
We collect only what we need to respond to you and deliver our services:
- Information you give us - your name, email address, phone number, company name and the details you include when you submit an enquiry form, request a demo, book a consultation or subscribe to our newsletter.
- Information collected automatically - basic technical data such as IP address, browser type, pages visited and time of visit, gathered through cookies and analytics tools to keep the site secure and understand how it is used.
- Client project data - where we implement or support software for you, we may process business data held in those systems strictly under the terms of our engagement.
3. How We Use Your Information
- To respond to enquiries, prepare proposals and schedule consultations.
- To deliver, implement and support the services and software you engage us for.
- To send service updates and, where you have opted in, occasional business content. You can unsubscribe at any time.
- To improve our website, services and customer experience.
- To meet legal, accounting and regulatory obligations.
We do not sell, rent or trade your personal information.
4. Sharing and Disclosure
We share information only with service providers who help us operate (for example hosting, email delivery, analytics and payment processing), and only to the extent they need it to perform that service. We may also disclose information where required by law or to protect our legal rights.
5. Data Security
We apply reasonable technical and organisational measures to protect information against unauthorised access, alteration or loss, including encrypted connections (HTTPS), access controls and regular updates. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep enquiry and client information for as long as needed to provide our services and to meet legal, tax and accounting requirements, after which it is deleted or anonymised.
7. Cookies
Our website uses cookies to keep your session working, remember preferences such as language and currency, and measure site usage. You can control or delete cookies in your browser settings; some parts of the site may not work correctly without them.
8. Your Rights
You may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw consent for marketing communications. Write to us at enquire@grolayer.com and we will respond within a reasonable period.
9. Third-Party Links
Our website may link to third-party sites and services. We are not responsible for their content or privacy practices; please review their policies separately.
10. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with a new "last updated" date.
11. Contact Us
Questions about this policy or your data:
GroLayer
A53, R2/R3, Sushila Baug CHS, Swami Vivekanand Rd, Santacruz (West), Mumbai, Maharashtra 400054, India
Email: enquire@grolayer.com
Phone: +91 8652344678